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1. Hotel Front Desk Check In Procedure Front Office Procedures Hotel Front Desk Check In Procedure 33,637
2. Hotel Housekeeping – Cleaning Rooms Hotel Room Cleaning Hotel Housekeeping – Cleaning Rooms 20,957
3. Basic Skills of a Waiter Waiter Training Basic Skills of a Waiter 18,302
4. Setting up a Table in a Restaurant - Table d 'Hote Table Set Up Setting up a Table in a Restaurant - Table d 'Hote 16,040
5. Greeting and Seating Guests Restaurant Sequence of Service Greeting and Seating Guests 10,054
6. How To Clean a Guest Room Guest Room Cleaning How To Clean a Guest Room 9,475
7. Restaurant Up Selling Skills Restaurant Service Restaurant Up Selling Skills 7,970
8. How to Deal with Intoxicated Guests Responsible Service of Alcohol How to Deal with Intoxicated Guests 5,830
9. Safety in Housekeeping Department Hotel Housekeeping Safety in Housekeeping Department 5,434
10. Introduction Front Office Operations Introduction 5,389
11. Banquet Service Setting up the Tables Banquet Service 5,375
12. Duties and Responsibilities of Hosekeeping Hotel Housekeeping Duties and Responsibilities of Hosekeeping 5,369
13. Operations and Procedures Hotel Laundry Operations and Procedures 5,161
14. Daily Routine Housekeeping Duties Daily Routine 5,018
15. Dealing with Guests Hotel Customer Service Dealing with Guests 4,968
16. How To Make a Cappuccino Coffee Making How To Make a Cappuccino 4,383
17. How To Serve a Bottle of Wine Wine Service Skills How To Serve a Bottle of Wine 4,371
18. Sheraton Style Hotel Overbooking and Cancellation Sheraton Style 4,347
19. First Impressions Front Desk First Impressions 4,171
20. Hotel Concierge Duties and Responsibilities Hotel Concierge 4,105
21. Fire Safety in Hotels Hotel Fire Safety Training Fire Safety in Hotels 4,038
22. Butler Service Hospitality Training Butler Service 3,979
23. Housekeeping Procedures Lost and Found Housekeeping Procedures 3,907
24. The Front Desk Clerk Guest History and Preferences The Front Desk Clerk 3,791
25. Just Another Day/Night At The Front Desk Just Another Day/Night 3,731
26. Rooms Division Manager Front Office Management Rooms Division Manager 3,704
27. How To Make Wine Wine Making Process How To Make Wine 3,647
28. Housekeeping Supervisor Housekeeping Management Housekeeping Supervisor 3,578
29. Guest Service Standards Hotel Guest Service Guest Service Standards 3,512
30. Staff Uniforms Grooming Staff Uniforms 3,356
31. Knife Skills in Kitchen Chef Training Knife Skills in Kitchen 3,088
32. Basics of Hotel Sales Hotel Sales Training Basics of Hotel Sales 3,079
33. Japanese Cooking Teppanyaki Chef Japanese Cooking 3,050
34. How To Read a Wine Label Wine Training How To Read a Wine Label 2,837
35. How to make Garnishes for Cocktails Drink Garnishes How to make Garnishes for Cocktails 2,751
36. Expect the Unexpected The Front Desk Expect the Unexpected 2,734
37. Hotel General Manager The Funny Side Hotel General Manager 2,685
38. Bloody Mary Cocktail How to make Cocktails Bloody Mary Cocktail 2,675
39. Career Options in Hotel Industry Hotel Management Career Career Options in Hotel Industry 2,667
40. Service Culture Hotel Guest Service Service Culture 2,659
41. Safety in Restaurant Kitchen Hotel Kitchen Safety in Restaurant Kitchen 2,625
42. How To Make a Martini Cocktail Cocktail Recipes How To Make a Martini Cocktail 2,611
43. How To Behave With Guests Hospitality Management Basics How To Behave With Guests 2,431
44. Butler Service Service Guidelines Butler Service 2,421
45. The Art of Housekeeping Housekeeping Basics The Art of Housekeeping 2,395
46. A Day in the Life of a Chef Chefs Duties and Responsibilities A Day in the Life of a Chef 2,359
47. Shortcuts in Hotel Housekeeping Housekeeping Horrors Shortcuts in Hotel Housekeeping 2,329
48. Hotel Pranks Scary Girl in the Corridor Hotel Pranks 2,304
49. The Marriott Way Empowering Employees The Marriott Way 2,209
50. House Keeping In The Hotel Biz House Keeping 2,168