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1. Hotel Front Desk Check In Procedure Front Office Procedures Hotel Front Desk Check In Procedure 34,055
2. Hotel Housekeeping – Cleaning Rooms Hotel Room Cleaning Hotel Housekeeping – Cleaning Rooms 21,483
3. Basic Skills of a Waiter Waiter Training Basic Skills of a Waiter 18,673
4. Setting up a Table in a Restaurant - Table d 'Hote Table Set Up Setting up a Table in a Restaurant - Table d 'Hote 16,458
5. Greeting and Seating Guests Restaurant Sequence of Service Greeting and Seating Guests 10,193
6. How To Clean a Guest Room Guest Room Cleaning How To Clean a Guest Room 9,649
7. Restaurant Up Selling Skills Restaurant Service Restaurant Up Selling Skills 8,057
8. How to Deal with Intoxicated Guests Responsible Service of Alcohol How to Deal with Intoxicated Guests 5,998
9. Introduction Front Office Operations Introduction 5,666
10. Safety in Housekeeping Department Hotel Housekeeping Safety in Housekeeping Department 5,558
11. Banquet Service Setting up the Tables Banquet Service 5,529
12. Duties and Responsibilities of Hosekeeping Hotel Housekeeping Duties and Responsibilities of Hosekeeping 5,461
13. Operations and Procedures Hotel Laundry Operations and Procedures 5,294
14. Daily Routine Housekeeping Duties Daily Routine 5,200
15. Dealing with Guests Hotel Customer Service Dealing with Guests 5,052
16. How To Make a Cappuccino Coffee Making How To Make a Cappuccino 4,509
17. How To Serve a Bottle of Wine Wine Service Skills How To Serve a Bottle of Wine 4,430
18. Sheraton Style Hotel Overbooking and Cancellation Sheraton Style 4,419
19. First Impressions Front Desk First Impressions 4,260
20. Hotel Concierge Duties and Responsibilities Hotel Concierge 4,203
21. Butler Service Hospitality Training Butler Service 4,159
22. Fire Safety in Hotels Hotel Fire Safety Training Fire Safety in Hotels 4,157
23. Housekeeping Procedures Lost and Found Housekeeping Procedures 3,969
24. How To Make Wine Wine Making Process How To Make Wine 3,889
25. The Front Desk Clerk Guest History and Preferences The Front Desk Clerk 3,885
26. Just Another Day/Night At The Front Desk Just Another Day/Night 3,810
27. Rooms Division Manager Front Office Management Rooms Division Manager 3,788
28. Housekeeping Supervisor Housekeeping Management Housekeeping Supervisor 3,686
29. Guest Service Standards Hotel Guest Service Guest Service Standards 3,562
30. Staff Uniforms Grooming Staff Uniforms 3,432
31. Knife Skills in Kitchen Chef Training Knife Skills in Kitchen 3,189
32. Basics of Hotel Sales Hotel Sales Training Basics of Hotel Sales 3,118
33. Japanese Cooking Teppanyaki Chef Japanese Cooking 3,111
34. How To Read a Wine Label Wine Training How To Read a Wine Label 2,882
35. Expect the Unexpected The Front Desk Expect the Unexpected 2,818
36. How to make Garnishes for Cocktails Drink Garnishes How to make Garnishes for Cocktails 2,803
37. Hotel General Manager The Funny Side Hotel General Manager 2,750
38. Service Culture Hotel Guest Service Service Culture 2,726
39. Bloody Mary Cocktail How to make Cocktails Bloody Mary Cocktail 2,725
40. Career Options in Hotel Industry Hotel Management Career Career Options in Hotel Industry 2,699
41. Safety in Restaurant Kitchen Hotel Kitchen Safety in Restaurant Kitchen 2,675
42. How To Make a Martini Cocktail Cocktail Recipes How To Make a Martini Cocktail 2,664
43. How To Behave With Guests Hospitality Management Basics How To Behave With Guests 2,476
44. Butler Service Service Guidelines Butler Service 2,470
45. The Art of Housekeeping Housekeeping Basics The Art of Housekeeping 2,454
46. A Day in the Life of a Chef Chefs Duties and Responsibilities A Day in the Life of a Chef 2,389
47. Shortcuts in Hotel Housekeeping Housekeeping Horrors Shortcuts in Hotel Housekeeping 2,378
48. Hotel Pranks Scary Girl in the Corridor Hotel Pranks 2,333
49. House Keeping In The Hotel Biz House Keeping 2,240
50. The Marriott Way Empowering Employees The Marriott Way 2,238